Melt TV | Episode 78 | Sushmita Balasubramaniam

melt, August 12, 2020

"Retailers need to be where their shoppers are present."

How can retailers improve customer experience? Kantar South Asia’s Sushmita Balasubramaniam shares insights from the CX+ 2020 Report in a conversation with Anant Rangaswami (Editor, Melt).

Melt airs on WION every Saturday at 1130am and Sunday at 1030am.